The Norwegian Consumer Council (NCC) held an investigation into seven leading digital games distributor platforms. The council found that while Steam and Origin had an exceptional system, Nintendo’s eShop was the only one that particularly violates the consumer rights, as consumers cannot even cancel games that they have pre-ordered.
The NCC have issued a letter to Nintendo asking them to allow gamers to cancel their pre-orders if they wish to do so, especially if the request is done before the release of the game.
